Shipping & Returns
Shipping
- Each rug is handcrafted to order with a 1-2 week production time.
- Free worldwide shipping via DHL Express (4-10 days).
- No hidden costs—customs and duties are on us.
Returns
- Returns and exchanges are possible within 14 days of receipt, provided the rug is undamaged.
- Custom rugs are not eligible for return.
Details
- 100% New Zealand wool for durability and minimal shedding
- 0.7" pile height for a plush feel
- Cotton backing for a smooth, crease-free fit
- Carefully handcrafted in India
Note: Slight color and size variations due to the handmade process.
Care Instructions
- Initial shedding is normal; regular vacuuming helps minimize it.
- Avoid vacuuming with brush heads.
- For minor spills, spot clean with a damp cloth.
- For deeper cleaning, professional services are recommended.